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Tagged: server error
This topic contains 7 replies, has 3 voices, and was last updated by Claire Wilson 4 months, 2 weeks ago.
Website URL: www.theflowerboutique.ieTheme: SAHARAN - Responsive WordPress ThemePurchase Code: SuppliedSupport date: 2017-05-17expired
Hi, I’m getting Internal Server Errors on the backend of my site when I try to make changes. It seems to happen when I do random things like try to edit elements through Visual Composer or try to update my menus.
Please try to increase these parameters for server:
max_execution_time = 600;
max_input_vars = 3000;
memory_limit = 256M;
You need to activate “RoadThemes Helper” plugin.
If it still doesn’t work, please send me your admin account.
Please don’t turn of Roadthemes_helper plugin. I checked your site, it OK when you create a thing. But look like VC can not load. It could be server issue.
Could you please provide us your FTP that we can check.
Our coder will check your issue.
I checked your website and found that your server has small memory limit
memory_limit = 200M
I updated the “wp-config.php” file to increase to 256M, like this guide https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/
If you found that the error still occurs, please let me know.
Thank you so much!
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