Advice on ecommerce

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This topic contains 6 replies, has 2 voices, and was last updated by  Dorette Grobler 2 weeks, 3 days ago.

Website URL: https://bigdeals.africa
Theme: SOZO - Full Screen Mega Shop Theme
Purchase Code: Supplied
Support date: 1970-01-01expired

  • Author
    Posts
  • #34701

    Dorette Grobler
    Participant

    I need some advice, please.  🙂

    1 – we have 3 option to deliver or collect the products – do we put it in a dropbox? How can we add this to the purchase process?

    • We have a delivery company working for us – they send an API code – where do I add this?
    • We also have a collect option –  how do we go about this?

    2 – When a product is ordered we need to receive a mail with all the details to send on to the warehouse.

    3- When the customer buys from us the need to receive a mail with the quote of what the ordered – sku code and everything. How does that work?

    4- In South Africa, you need a TV license before you are allowed to buy a TV – Can we just add a field to ask to enter your TV license (TV license code needs to be on the quote as well)? Or do you know how we can link with TV license in South Africa to check if the customer has a license?

    Please help

    Thanks

     

  • #34713

    Nic
    Keymaster

    With 2 and 3 question, you can set up Email in Woocommerce >> Settings >> Emails

    Required: Your system support send mail

  • #34718

    Nic
    Keymaster

    Question 4,

    You can use an extension of Woocomerce that it can manage checkout.

    It can add new fields to checkout page for input TV license, and you can go to Woocommerce >> Order for showing TV license and you can check

    Thanks

  • #34719

    Nic
    Keymaster

    I don’t understand question 1

    You can give me example for this

  • #34729

    Dorette Grobler
    Participant

    Ok – question 1 – we have 3 options on how the user can receive their product.

    1. via courier (deliver at home or office)

    2. Via scooter courier (deliver at home or office)

    3. Customer collect at the warehouse.

    We need the customer to select an option and we need to see which option so we can make the delivery etc.

    My question is = How do we implement it on the website (dropdown menu)? Will it be on the checkout page? Will we be able to receive a mail with the details?

    Other question = We received an API from the scooter courier – where do I insert that code?

  • #34761

    Nic
    Keymaster

    Hi,

    It is very difficult for us, you can hire a plugin developer, we only build theme(frontend)

    Very sorry for not helping you on this issue

  • #34766

    Dorette Grobler
    Participant

    Thanks for trying.

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