Home › forums › WordPress Themes › Nevara › Can't import media.xml
This topic contains 12 replies, has 3 voices, and was last updated by Kevin Sobo 9 months, 3 weeks ago.
Website URL: santafe.tokyoTheme: Purchase Code: Please provide correct purchase code
Hi! I love this Theme.
But I can’t import media.xml.
Its time outed, even <span class=”s1″>max_execution_time </span>is 36000.
Could you upload them through ftp?
Or do you have any aide?
Can you provide for us Cpanel, Dashboard account ?
We will check it for you
You can increase connection timeout https://prnt.sc/ixcnj3
php_value upload_max_filesize 64M
php_value post_max_size 64M
php_value max_execution_time 300
php_value max_input_time 300
Can you provide for us Cpanel account ?
Cpanel is incorrect. You can provide it again
We fixed for you. The problem is cause media file too large. So when import from your server It have met error 500 time out.
We have imported from localhost then upload to your server
Pls, You can check your website again
Thank you so much!!!
If you happy with our service, please you don’t forget rate our theme 5 stars.
Thank you !
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