I can’t import media.xml

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This topic contains 6 replies, has 4 voices, and was last updated by Kevin Sobo Kevin Sobo 3 weeks, 2 days ago.

Website URL: www.vegan4life.pt
Theme: Ogani - Organic Food Store Theme for WooCommerce WordPress
Purchase Code: Supplied
Support date: 2018-08-17113 days

  • Author
    Posts
  • #36444

    Nuno Carvalho
    Participant

    Hi,

    I can’t import  media.xml.

    It returns 503 service unavailable.

    The theme is organi: <span class=”item-support__purchase-code”>06d6c626-b369-4776-a394-cc4e8078d499 </span>- 16 Feb 2018 <span class=”e-text-label–reversed -color-grey-light -size-s”>REGULAR LICENSE</span>

    Can you please review that?

    Sincerely,

    Nuno Carvalho

  • #36449

    David
    Keymaster

    Hi,
    Can you provide us FTP and admin account?
    We will check it.
    Kind regards,
    RT Team

  • #36487

    Nuno Carvalho
    Participant
    This reply has been marked as private.
  • #36490
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    You  provide for us Admin account WP

    Thanks!

    • #36506

      Nuno Carvalho
      Participant
      This reply has been marked as private.
  • #36503

    Tanveer Syed
    Participant

    Hello,

    Recently i purchased your SOZO theme. my problem is how do i import demo or make my site like demo.

    Regards

    Tanveer Syed

  • #36526
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    We can’t connect to Admin. Pls, You provide it again

    Thanks!

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