Import Data Demo doesn't work

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This topic contains 10 replies, has 2 voices, and was last updated by Kevin Sobo Kevin Sobo 3 weeks, 2 days ago.

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  • Author
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  • #39678

    cmylaefr
    Participant

    Hi,

    I want to import the demo home 4 (“cosmetic”), it isn’t available… like you can see on the cam screen (attachment)

    Thks

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  • #39719

    cmylaefr
    Participant

    Please ? I’m stuck here… Thanks

  • #39722
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,
    Can you provide for us FTP or Cpanel, Dashboard account and Code license ?
    We will check it for you
    Regards
    RT Team

  • #39723

    cmylaefr
    Participant
    This reply has been marked as private.
  • #39725

    cmylaefr
    Participant

    It’s working on localhost now (I have downloaded again the ZIP on themeforest and installed it on WAMP) so that’s OK

  • #39726

    cmylaefr
    Participant

    (please don’t overwrite anything, shop is online !)

  • #39727
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    We fixed for you. You need active our theme before go to import

    Kind Regards

    RT Team

  • #39728

    cmylaefr
    Participant

    Hi,

    This is exactly what i’ve done before…

    I would like to import data in my localhost : as you can see, this is our actual online shop, custumers visit it everyday, I can’t import your images and products on it… :  so I want to do my tests on localhost.

    When I do it on WAMP Server, it displays a blank page , do you know why ?

    Thanks

     

  • #39729
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    Can you provide screen shot for us see error ?

    Thanks!

  • #39730

    cmylaefr
    Participant

    Found it, it was memory. Thanks !

  • #39737
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Ok 🙂

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