Impossible to use CleverSwatches plugin.

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This topic contains 18 replies, has 2 voices, and was last updated by  Nic 1 month, 4 weeks ago.

Website URL: http://lunette-createur.com
Theme: Thebell - Multipurpose Responsive WordPress Theme
Purchase Code: Supplied
Support date: 2018-02-2880 days

  • Author
    Posts
  • #33596

    patrice aschen
    Participant

    Hi,

    I purchased you template but i can’t use my plugin “CleverSwatches” sold on codecanyon.

    I desactivated the YITH WooCommerce Zoom Magnifier plugin but nothing working.
    I tryed with another zoom plugin and nothing working. The developer was look at to find issue but he say is the template problem.

    Can you help me to fixe the bug please. Ask me for the code to enter on the site because there are private site plugin installed.

    Regards

    • This topic was modified 1 month, 4 weeks ago by  Nic. Reason: update purchase code
  • #33598

    Nic
    Keymaster

    Hi,

    You have to update this topic with a correct purchase code.https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-

    Thanks,

  • #33606

    patrice aschen
    Participant

    Hi ,

     

    Here the correct purchase code : ad7e41d3-3251-4cba-b144-704fc52c1de3

    Can you help me please ?

  • #33608

    Nic
    Keymaster

    Hi,

    I cant check your website, you can provide me wp login details in private reply that i can check

    Thanks

  • #33609

    patrice aschen
    Participant
    This reply has been marked as private.
  • #33610

    Nic
    Keymaster

    Hi,

    I just check and compare with default theme(Twenty Seventeen).
    And i dont see difference.

    You can compare

  • #33611

    patrice aschen
    Participant
    This reply has been marked as private.
  • #33612

    Nic
    Keymaster

    Can you give me ftp details, i will update for you

    Thanks

  • #33613

    patrice aschen
    Participant

    So what are ou doing on the site on product page ?

    All my style is break ??

    Where is my function to return to collection page and the css style ?

     

    • #33615

      Nic
      Keymaster

      I deactivate some plugins that our theme dont require

  • #33614

    patrice aschen
    Participant

    So where is my custom css ? and my wootabs and my products ???

    So you know it’s real site and you can’t change what you want ….

    I want you to hand over the site as it was before your intervention. immediatly.

  • #33616

    patrice aschen
    Participant

    many functions developed no longer work .. I demand that you put everything back in place.

     

  • #33617

    Nic
    Keymaster

    I just deactived plugins for checking, I dont remove anything

  • #33618

    patrice aschen
    Participant
    This reply has been marked as private.
    • #33619

      Nic
      Keymaster

      I just updated by AceIDE plugin

  • #33620

    patrice aschen
    Participant

    That’s ok for cart but now there are problem with menu ?

    the css style as changed ?

  • #33621

    Nic
    Keymaster

    I just untick in Mega Main Menu,

     

  • #33622

    patrice aschen
    Participant

    the author of cleverswatches plugin fixed the bug and now the plugin working .

    I think it’s all for now. Thank you very much and have nice day.

  • #33623

    Nic
    Keymaster

    Ok,

    If you dont have another question, i will close this topic.

    Thank you for all!

The topic ‘Impossible to use CleverSwatches plugin.’ is closed to new replies.

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