Issue with Shortcodes Not Working

Home Forums WordPress Themes Picozen Issue with Shortcodes Not Working

This topic contains 3 replies, has 2 voices, and was last updated by Kevin Sobo Kevin Sobo 2 months ago.

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  • #37871

    Kerry Denten
    Participant

    I have taken over from a developer who abandoned my customer. He was using your Bary theme, but we have now switched to using the Picozen theme.

    The problem we’re having is that none of your theme’s shortcodes appear to work. They can be selected from within VC, but they don’t render anything on screen. We only see the raw the shortcode.

    Can you help me get this sorted out, please?

  • #37877
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    You need install plugin roadthemes-helper

    Kind Regards

    RT Team

  • #37900

    Kerry Denten
    Participant

    Thanks, Kevin.

    It looks like the issue was to do with the previous developer’s use of the Bary theme. I had to uninstall the¬†roadthemes-helper, then reinstall it from the Picozen theme.

    Is it likely I’ll need to do the same for all the other plugins as well?

  • #37916
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    You need install all plugins require  after You upload theme

    Kind Regards

    Thanks!

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