Issues Editing Footer

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This topic contains 3 replies, has 2 voices, and was last updated by  supporter 4 days, 9 hours ago.

Website URL: https://www.tefaneso.com
Theme: Sirol - Headphone Digital Accessories WordPress Theme
Purchase Code: Supplied
Support date: 2018-01-10141 days

  • Author
    Posts
  • #32486

    Alve Castellanos
    Participant

    Hi,

    I’m trying to edit the footer of the theme Sirol, but I’m not able to do it. I went to WordPress menu > Visual Composer > Templates >¬†Footer Default.

    When I attempt to modify it does not save any change, could you help me? How can I edit the footer?

    Also, could you send me an update version of The Visual Composer Plugin? It needs to be updated.

    Thanks

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  • #32512

    supporter
    Moderator

    Hi.

    Please double check your permission. Make sure it writable.

    Thanks.

  • #32571

    Alve Castellanos
    Participant

    To honest, it’s difficult to edit your theme and your customer support does not help at all.

    Could you help me fix the footer because I CANNOT edit it (it does not allow me to do it). Your answer is not clear enough!

    So, I need to edit the footer, could you help me?

    your answer was “Please double check your permission. Make sure it writable.”. I don’t understand, where can i see it’s writable? where to find it?

  • #32588

    supporter
    Moderator

    Hi.

    Could you please provide us your login details in private reply that we can help.

    Make sure your theme folder permission 750.

    Thanks.

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