Issues with Theme that I cannot fix

Home Forums WordPress Themes Issues with Theme that I cannot fix

This topic contains 17 replies, has 4 voices, and was last updated by  Kevin 1 day, 14 hours ago.

Website URL: http://ninamalanje.smkwebsites.com
Theme: Colora - Organic Responsive WooCommerce WordPress Theme
Purchase Code: Supplied
Support date: 2018-11-29163 days

  • Author
    Posts
  • #37815

    Kevin
    Participant

    Hi,

    No matter how much I try,

    1. The layout remains Boxed and will not go to full with
    2. I cannot change the logo in the middle of the menu bar
    3. the menu is not split like the one in the demo: https://colora-1.myshopify.com

    Your theme also did not come with the Skin Care slide, for slider revolution – can you email that to me?

     

     

  • #37820
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    You provide for us FTP, Admin account

    We will check it for you

    Kind Regards

    RT Team

  • #37824

    Kevin
    Participant

    Do you need FTP or Cpanel login

    as well as WordPress Admin login?

     

    please confirm

  • #37829

    Kevin
    Participant

    Is this chat private? or is there an email i can send you the details to?

    • #37846

      David
      Keymaster

      Hi,
      Please, You need provide us WordPress Admin login
      Kind regards,
      RT Team

  • #37862

    Kevin
    Participant
    This reply has been marked as private.
  • #37876
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    – We fixed for you.

    – You can change logo in Header 4

    http://prntscr.com/jucffc

    Thanks!

  • #37887

    Kevin
    Participant

    Hi,

    Unfotunately, it has not been fixed as:

    1. The layout remains Boxed and will not go to full width

    is still as it was.
    1. I have checked to make sure that “Full Width” is chosen in the layout options under Theme Options
    2. I have tried changing the individual home pages layout to full-width template.

    please check the images attached.

    neither of them worked.

     

    We had also asked for the last remaining Slider, please check the last image.

    Attachments:
    You must be logged in to view attached files.
  • #37893
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    – Pls, You clear cache and check it again

    – We see You imported slide. You can find see sample slide data in our package

    Thanks!

  • #37909

    Kevin
    Participant

    Thank you for fixing the FIXED WIDTH ISSUE,

    But not, I did not import the Slide… i just chose a different slide than the one that was there.
    The Zip file that I downloaded is missing one Slide for the Skin Care products. Can you please upload or email it to me.

    One last thing:
    The Sticky Header won’t work. No matter how much I switch it on and off – it remains as a normal header.
    Can you please help with that.

  • #37918
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    • You can download slider below
    • Our demo doesn’t has sticky menu

    Thanks!

    Attachments:
    You must be logged in to view attached files.
  • #37926

    Kevin
    Participant

    I honestly believe that you are <span style=”text-decoration: underline;”>not paying any attention</span> to the things I am pointing out.

    I made a mistake in saying “Sticky Header”, I meant “Sticky Menu”,
    You responded in your last message and said that your demos don’t have a sticky menu:
    But the one I am looking at <span style=”text-decoration: underline;”>DOES</span>… take a look at the first TWO pictures I have attached.

    Your THEME even has an OPTION for STICKY MENU. But no matter how much I turn it off and back on… it doesn’t work.

    PLEASE TAKE A LOOK AT THE PICTURES I AM ATTACHING.
    2 . I told you that there is a missing SLIDER in the downloaded ZIP file. The Downloaded theme had 4 SLIDERS…and the SKIN CARE COSMETICS SLIDER was MISSING.
    You then sent me another ZIP file with the SAME four sliders – and none of them are the SKIN CARE SLIDER.

    Please look at the THIRD picture I have sent. Your theme is meant to have <span style=”text-decoration: underline;”>FIVE </span>sliders according to your DEMO…NOT FOUR

    Attachments:
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  • #37934

    Amit
    Participant

    Hi,

    We want to remove twitter and LinkedIn icon from product page and add instagram icon instead can you please help me how to do the same.

    Waiting for your reply

    Thanks

    Attachments:
    You must be logged in to view attached files.
    • #37936

      Kevin
      Participant

      @Amit – You might want to start your Own Ticket, because you just posted in mine.

      Knowing them, they might just look at the last message and see yours, not realizing that i had sent one as well.

      so please post seperately?

  • #37949
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    You provide for us FTP account.

    Thanks!

    • #37954

      Kevin
      Participant

      Who are you talking to? ME or AMIT?

      He posted in my Thread — I am still Waiting for my response. Please scroll up and see my unresolved issue.

  • #37956
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    I’m Kevin. You need provide for us FTP account. We will check it for you

    Thanks!

  • #37975

    Kevin
    Participant
    This reply has been marked as private.

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