Home › Forums › WordPress Themes › please help — different web design
This topic contains 48 replies, has 2 voices, and was last updated by -hostexp 10 months, 1 week ago.
Website URL: www.ratuintan.comTheme: Purchase Code: Please provide correct purchase code
i have gatcomart web desain. for testing i upload into http://okeboz.jalanonline.com/ . but for production, i upload into http://ratuintan.com/
the problem is why i get different web design view between okeboz and ratuintan.com ?
can you help me team….
your quickly response very high appreciated..
this desain from http://www.ratuintan.com
visual composer not running., i already check one by one and visual composer is active.
if possile you can chat and login into wp admin.
my email : email@example.com,
You can provide me ftp info+ wp login details in private reply that i can check
Can you give me username login wp admin?
You have to import demo data, then set a page to Home Page
how to import demo data ? do i need login in wp admin, then go to tools->export, then i import again ?
please give clearly understanding. thank you so much
You go to Tool >> Import and choose WordPress, then import data from sample-data folder
okay, please help me nic, i already headache.
I think you should install your site again.http://prntscr.com/gr2wzv
It don’t work
I just updated your site, you don’t have to install again
okay, will check it nic.
by the way, why gatcomart so slow when access ? need more than 15 second to view home page. can make it faster ? ( below < 8 sec )
ok nic, please help me, so this http://www.ratuintan.com will show like in demo gatco themes.
thanks so much
nic, now ratuintan.com show blank page. do you still do it ? please inform me and when estimate will finish ?
I activate plugins in your site and now it show blank page,
Please wait me,
ok, i will. when finish, please inform me. thanks nic
please check also :
when scroll to bottom, gallery picture show very large
2. menu categories box.
when have more categoris, in gatco demo have limitation and show more categories + , please also include in this menu
and other files that u think need update, you can help me to solve it
as i know, its need update css and jss again so the desain will lookslike gatco demo.
I just done,
You can check again and continue config
thank you so much nic, you’ve help me.
nic, can you tell me what exactly did you do ? because in future if have this problem, i can solve by myself, i think
I updated code for php version 7 in file functions.php of theme,
And i setup categories menu in Theme Options >> Header >> Vertical Menu
hi nic, after i login into admin, i found mistakes below :
I just checked for you.
And i see some issue from some plugins,
You can remove and install plugins again.
hi nick, can you mention what plugin that have issue ? i try delete some plugin but not work. issue still happen.
thank you for helping me.
i feel plugin “performance” and “theme options” cause this issue, because they menu appear in top site. i also wonder, 2 plugin installed, but i remember never istall them.
i try search but can not file plugin form “performance” and “theme options”
“performance” is in WP Total Cache plugin
“theme options” in in our theme
You can go to Theme Options >> Product >> Product Page to remove this
i can not found , remove “theme option” or “performance” in admin tool bar. admin tools lookslike two rows ( so, i can not see other top header information ). i send you picture for easy understanding.
i want, admin toolbar only 1 row.
hope you get my idea. thanks nic
Can you give me a attacment for issue?
i already send it twice, nic.
i send again. please see my attachment. thank you
hi nic / kevin,
why can not display product attribut even already setting it ?
for sample, we want add color and size into our product, but can not do it.
( http://ratuintan.com/shop/fashion-clothings/baju-gaul/ )
thank you for helping my problem
I just checked your website and saw them http://prntscr.com/gzm7ck
Please check again
Maybe there is a plugin that it conflicts with Visual Composer plugins.
You can deactivate plugins that our theme does not require
After you fixed conflict plugins you can edit that images in http://ratuintan.com/wp-admin/post.php?post=1860&action=edit
i try deactive plugin, but still have that problem. after last time you fix design, i just check again. so, i found this problem.
can you help me to fix it also ?
thank you for helping me, nick.
I just deactivated Yoast SEO plugin.
You can activate this plugin after config done
please help me to solve below issue :
Thank you for helping me
You need activate plugin RoadThemes Helper
thanks nick..its work.
nicks, i find problem again.
when add new category, and insert into parent category, when check in front page, new category not show up.
i attach picture to you
( should be have 4 sub category in front page menu )
You need go to Appearance >> Menus >> Categories menu to add items and insert link to category
done nic, thank you for your quickly reply. good job
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