Presiden Theme Quick view, Menu dropdown sub menu, product tabs have issue

Home Forums WordPress Themes Presiden Theme Quick view, Menu dropdown sub menu, product tabs have issue

This topic contains 43 replies, has 4 voices, and was last updated by Kevin Sobo Kevin Sobo 2 months, 1 week ago.

Website URL: http://104.197.130.216/
Theme:
Purchase Code: Please provide correct purchase code

  • Author
    Posts
  • #35309

    Ghanshyam Kumar
    Participant

    Demo Store URL – http://104.197.130.216/

    1. I have created a main menu then dropdown menu and dropdown menu has sub menus. Women > Juttis >> Casual
    Formal
    Floral
    Wedding

    When I am trying to go to any one of sub dropdown menu like Casual, formal, floral or wedding it goes disappear. Kindly try to visit and let me know the solution.

    2. Quick view is not working when ever I click on quick view it keeps buffering never load the quick view. Let me know what is the issue in quick view.

    3. I want to show 5 products instead of 4 in product tabs just below the banners. But there is no option to do that. I have tried to do but was not able to execute. Kindly let me know how I can show five products in product tabs instead of 4.

    4. I want to show products in ascending order in a particular category on the basis of their SKU id\’s like if there is 10 products in a category and their sku\’s are in a sequence like 001-001, 001-002, 001-003, 001-004 so at particular category page products should be come in the same sequence. How this can be done kindly let me know.

  • #35313

    -hostexp
    Participant

    Hi,
    Q1,
    You can add css code in Theme Options >> Custom CSS

    .header-container .header .horizontal-menu #mega_main_menu_first > .menu_holder .menu_inner > ul > li.default_dropdown ul.mega_dropdown{z-index:-1}
    .header-container .header .horizontal-menu #mega_main_menu_first > .menu_holder .menu_inner > ul > li.default_dropdown:hover ul.mega_dropdown{z-index:999}

    Then clear cache and check again

  • #35314

    -hostexp
    Participant

    Q2, I just checked in our demo and it has this issue,
    Please give me ftp + wp-admin details in private reply that I can fix
    Q3, you need modify our theme by using FTP in /wp-content/themes/presiden/js/theme.js
    http://prntscr.com/hnwf4a
    you can change to 5, 5, 3, 2, 1

  • #35315

    -hostexp
    Participant

    Q4,
    Your products will be sorted by the time you add them in WP-admin

  • #35321

    -hostexp
    Participant

    Hi,
    I see you set class ‘products-carousel4’ here http://prntscr.com/howvzf in Pages >> Home Shop 1
    So, I remove it, and it works well
    Please check again
    Thanks

  • #35322

    -hostexp
    Participant

    With search, I modify our theme in file functions.php
    With sorting, I see that products are sorted by name. This is default, You can go to setting fo setup http://prntscr.com/howyxy
    T

  • #35333

    Ghanshyam Kumar
    Participant

    Thanks a lot almost everything solved will be in touch with you if found any other issue.  Extremely happy with your support nice work keep it up.

     

    Thanks & Regards

  • #35334

    Ghanshyam Kumar
    Participant

    Quick view still not working dear have you fixed that or still working on it.

     

     

  • #35343

    -hostexp
    Participant

    Please check again
    Thanks

    • #35357

      Ghanshyam Kumar
      Participant

      Thanks a lot its working fine. I have another query

      In quick view product image and other gallery images which are under product are fine. but at product page gallery images are not proper. Can you tell me how to fix them.

      https://prnt.sc/hprbd3

      http://prntscr.com/hprbo0

      Thanks & Regards

  • #35369

    -hostexp
    Participant

    in YITH Plugins >> Zoom magnifier, you can change the number of items that you want to show here

  • #35392

    Ghanshyam Kumar
    Participant

    I think you have not understood my query. My query is related to this https://prnt.sc/hprbd3.

    The images below products are not proper size. So How I can make them in proper size.

  • #35393

    -hostexp
    Participant

    You can go to WooCommerce >> Settings >> Products >> Display and change height of thumbnails

  • #35423

    Ghanshyam Kumar
    Participant

    Hi dear I am getting this message in my admin panel have u solved this issue

    Your theme (Presiden) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

    Demo url has changed to – http://35.226.74.151/wp-admin

    username password is same

     

  • #35424

    Ghanshyam Kumar
    Participant
    This reply has been marked as private.
  • #35458

    Ghanshyam Kumar
    Participant

    Speed of this theme is quite worst as I have tried many plugins to speedup like w3total cache but didn’t get better results. Kindly let me know how I can maintain a decent speed. Even gtmatrix is not able to load my website ( The page took too long to load GTmetrix tried to analyze the page, but it took longer than 2 minutes to finish loading. Please login to try testing from a test location closer to your server.). Pingdom giving load time 60 seconds which show that my website is only faster then 3% of websites in the world. At google page speed tool its getting only 25 on mobile and 35 on desktop which is far lower then the standard of google that is 85.

    We are loosing customers due to this kindly reply quickly and provide a possible solution.

     

  • #35470

    -hostexp
    Participant

    Hi,
    I install cache plugin and compress your images
    Loading time is faster but it still slow, because homepage has many image,
    So, you can install Loading plugin for your site
    Thanks

  • #35476

    Ghanshyam Kumar
    Participant

    Your theme (Presiden) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

    I agree with you that home page has many images but inner page also have the same speed. and Why Gtmatrix is not able to test my website.

    Suggest me some cache plugin which i can use and compatible with your them or works best with your theme.

    What about this

  • #35485

    -hostexp
    Participant

    With some WooCommerce template files, they still work well with the newest version of Woocommerce, So you don’t need to update them
    I’ve checked your site in Gtmatrix and score is good http://prntscr.com/htphct exclude homepage
    You can use WP Fast Cache plugins, it is very simple. This is link from Gtmatrix https://gtmetrix.com/wordpress-optimization-guide.html
    And you can use plugin to compress images that you upload or upload my file to uploads folder and run it such as http://coralhaze.com/wp-content/uploads/compress-image.php
    Thanks

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  • #35742

    Ghanshyam Kumar
    Participant

    Hi thanks for your good support.

    Actually today morning my website checkout page start giving internal server error. I have checked at server end and other possible things didn’t got any clue what happened. Can you check once what is the issue with checkout. Now when I am trying to checkout it just showing the loader for a long time and didn’t redirected to the next page. Till last night everything was working fine.

     

    Thanks

  • #35745
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    We need FTP or Cpanel to check this problem. You can provide  it for us

     

    Kind Regards

    RT Team

  • #35753

    Ghanshyam Kumar
    Participant

    you can access files by file manager as I have already given the admin login details to you.

  • #35754

    Ghanshyam Kumar
    Participant

    you can access files by file manager as I have already given the admin login details to you.

  • #35755

    Ghanshyam Kumar
    Participant

    Sorry for inconvenience  kindly do not work on this issue I have fixed it.

    Please let me know how update visual composer and activate it.

    thanks

  • #35765

    David
    Keymaster

    Hi,

    First, you should new version Visual Composer in the Computer.
    Second, delete old Visual Composer
    And final, Add new plugin, upload new version from the Computer and active.

    Kind regards
    RT Team

  • #35865

    Ghanshyam Kumar
    Participant

    I have asked you how to activate. Right now it is asking for activation key.

     

    Today suddenly subcategories start appearing on parent category page. How to remove them. http://coralhaze.com/collections/ see this link.

  • #35873

    Ghanshyam Kumar
    Participant
    This reply has been marked as private.
  • #35880

    David
    Keymaster

    Hi,
    https://prnt.sc/ia9o4n
    Your file has limited permissions so we can not edit them.
    Please provide us with access
    Kind regards
    RT Team

  • #35881

    Ghanshyam Kumar
    Participant
    This reply has been marked as private.
  • #35937

    Ghanshyam Kumar
    Participant

    Its been 3 days no reply from your side how things will work properly like this. Dear at least update me what is going on. When this pagination issue will going to be solved.

  • #35938

    Ghanshyam Kumar
    Participant
    This reply has been marked as private.
  • #35943

    David
    Keymaster

    Hi,
    sorry for your late support.
    I have access to your files. I see your page is still working properly. Please take a photo to us.
    Kind regards
    RT Team

  • #35958

    Ghanshyam Kumar
    Participant
    This reply has been marked as private.
  • #35967

    David
    Keymaster

    Hi,
    We will make the latest 3.3.1 woocommerce update. Please wait for the new update.

    Kind regards
    RT Team

  • #35984

    Ghanshyam Kumar
    Participant

    How much we have to wait for update David kindly let me know coz my business is hampering due to this. Due to woocommerce update other plugin also not working properly. I have applied currency converter which is not working properly.

  • #36121

    Ghanshyam Kumar
    Participant
    This reply has been marked as private.
  • #36129

    David
    Keymaster

    Hi,
    We do not allow the conversion from wordpress to magento… You can use the old woocommerce version until we have the new update.

    Kind regards,
    RT Team

  • #36132

    Ghanshyam Kumar
    Participant
    This reply has been marked as private.
  • #36158

    David
    Keymaster

    Hi,
    Please You can use the old version of woocommerce, we will create new update.

    Kind regards
    RT Team

    • This reply was modified 5 months, 2 weeks ago by  David.
  • #36217

    Ghanshyam Kumar
    Participant
    This reply has been marked as private.
  • #36221
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    Pls, You can wait for. we will try hard to update  asap for you

    Kind Regards

    RT Team

     

  • #37715

    Ghanshyam Kumar
    Participant

    you have updated the Woocommerce files but didn’t got any alert or notification from your side. Can you provide me the updated theme files or updated theme so I can update with my theme also.

  • #37735
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    You can download latest update from themeforest where you purchased

     

    Thanks!

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