Product Add-ons Plugin Cannot Use

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This topic contains 40 replies, has 3 voices, and was last updated by  supporter 5 months, 2 weeks ago.

Website URL: b0cfcdaf-79ee-4c71-9f39-34fbdcce9726
Theme: Tuoring - Visual Theme For Fashion Store
Purchase Code: Supplied
Support date: 2017-05-26expired

  • Author
    Posts
  • #27963

    Betty Designer
    Participant

    Hello, I want to do a text box like the picture.
    The text box function like this website. (http://www. gshapparel.com/apparel/t-shirts/jerzees-dri-power-active-5050-t-shirt/)
    I install Product Add-Ons Plugin but it cannot be show.
    I ask the plugin Engineer then he tell me it’s about the theme problem.
    Can you help me? Thanks.

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  • #27989

    supporter
    Moderator

    Hi.

    Could you please provide us your login details in private reply and plugin name.

    Thanks.

    • #28011

      Betty Designer
      Participant
      This reply has been marked as private.
  • #28028

    supporter
    Moderator

    Hi.

    Please double check with the login details.

    I can not access to you dashboard.

    Thanks.

    • #28031

      Betty Designer
      Participant
      This reply has been marked as private.
  • #28032

    Betty Designer
    Participant

    Hi, I forget to send you the login URL, I’m so sorry about that.

  • #28067

    supporter
    Moderator

    Hi.

    I have tried few time to create custom input text with your plugin. Please change your WP permission to 777 and try it again.

    If it not work, i will send this to our coder to check.

    Thanks.

  • #28083

    Betty Designer
    Participant

    Hi,

    I change my WP permission to 777 already but I think it’s ok.
    After that, I also try to use another theme and it(custom input text) can be shown.

    Thanks.

  • #28116

    supporter
    Moderator

    Hi.

    So it mean your issue solved, isn’t it.

    Thanks.

  • #28118

    Betty Designer
    Participant

    Hi.

    No, if I change to another theme, the issue solved.
    But, I want this theme.
    Can you help me ask to your coder and check it?

    Thanks.

  • #28163

    supporter
    Moderator

    Hi.

    It could be that we removed the hock from the Woocommer.

    Could you please provide us your FTP.

    Thanks.

  • #28167

    Betty Designer
    Participant
    This reply has been marked as private.
  • #28191

    Betty Designer
    Participant

    Hi,

    I need it ASAP.
    My deadline is coming very close.
    Please help.

    Thanks.

  • #28223

    supporter
    Moderator

    Hi.

    We will help you to add the hock.

    Thanks.

    • #28258

      Betty Designer
      Participant
      This reply has been marked as private.
  • #28257

    Betty Designer
    Participant

    Hi.

    When you will done?
    Tell me please.

    Thanks.

  • #28283
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hello,

    Please install the plugin again. I need the plugin activated to test the hooks.

    Best regards

  • #28286

    Betty Designer
    Participant

    Hi.

    I install the plugin again already.

    Thanks.

  • #28293
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    I do a test on your product and I see that the plugin is working

    http://aeempire46.firstcomdemolinks.com/wordpress/shop/sportwears/s1/

    This is screenshot http://prntscr.com/dulvlf

    Best regards

  • #28295

    Betty Designer
    Participant

    Hi.

    Ok. I got it.
    I will try it later.

    Thank you very much.

  • #28319

    supporter
    Moderator

    Hi.

    Is that work now?

    Thanks.

    • This reply was modified 6 months ago by  supporter.
  • #28397

    Betty Designer
    Participant

    Hi.

    I try to add on another text area(view 1.jpg) but it’s failed(view 2.jpg).
    Then, I try to add the same thing to another product page(view 3.jpg) but it’s also nothing to show(view4.jpg).

    Thanks.

    Attachments:
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  • #28449

    supporter
    Moderator

    Hi.

    I will ask our coder to check it again.

    Thanks.

  • #28477

    Betty Designer
    Participant

    Hi.

    It’s ok.
    When you done it please let me know.

    Thanks.

  • #28524

    supporter
    Moderator

    Hi.

    We still working on your website.

    Thanks.

  • #28535
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    I think you need to enter product information like price. Enter full information for add-on group then it will work.

    http://aeempire46.firstcomdemolinks.com/wordpress/shop/t-shirts/t1/

    Best regards

  • #28580

    Betty Designer
    Participant

    Hi.

    I don’t want to show the product price.
    This is the product detail I need. (view 1-01.jpg)

    Thanks.

    Attachments:
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  • #28601

    supporter
    Moderator

    Hi.

    The Price removed.

    For the Add to Wishlist please go to Dashboard -> YITH Plugin -> Wishlist to select it position.

    Thanks.

  • #28617

    Betty Designer
    Participant

    Hi.

    All the price also need to remove. (view 1-01.jpg)
    Can you help me? Please.

    I also need to remove the white bar. (view 1-02.jpg)

    I try to add on a text area again but it’s also failed. (view 1-03.jpg)

    Thanks.

    Attachments:
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  • #28650

    supporter
    Moderator

    Hi.

    1. Done
    2. Done
    3. Please follow this product setup to completely make your text show. Don’t worry about the price, i hided it.
      http://aeempire46.firstcomdemolinks.com/wordpress/shop/sportwears/mier-sports-mens-shorts-running-shorts-with-pockets-for-joggingworkouttraininggymexercisetracknavy-blue/

    Thanks.

    • #28662

      Betty Designer
      Participant
      This reply has been marked as private.
  • #28661

    Betty Designer
    Participant

    Hi.

    About the text area, I follow your example but it’s also failed. (view product)

    Thanks.

  • #28669

    supporter
    Moderator
    This reply has been marked as private.
  • #28673

    Betty Designer
    Participant

    Hi.

    I can’t use Skype now. I’m very sorry about.
    Can you show me just use another media?

    Thanks.

  • #28675

    supporter
    Moderator

    Hi.

    What kind of another you use?

    Thanks.

  • #28679

    Betty Designer
    Participant
    This reply has been marked as private.
  • #28682

    supporter
    Moderator
    This reply has been marked as private.
  • #28683

    Betty Designer
    Participant
    This reply has been marked as private.
  • #28688

    supporter
    Moderator

    Hi.

    I send you message already.

    Thanks.

  • #29000

    Betty Designer
    Participant

    Hi.

    I try to add on the text area for my product but some product cannot display it.
    Why? Help me check it.

    Thanks.

  • #29016

    supporter
    Moderator

    HI.

    What product can not add text, could you please send us the link.

    Thanks.

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