Product Add-ons Plugin Some Product Cannot Use

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This topic contains 74 replies, has 3 voices, and was last updated by  Betty Designer 2 days ago.

Website URL: http://aeempire46.firstcomdemolinks.com/wordpress/
Theme: Tuoring - Visual Theme For Fashion Store
Purchase Code: Supplied
Support date: 2017-05-26expired

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  • #29398

    Betty Designer
    Participant

    Hi.

    I try to do somethings like 01-01.jpg but some product it’s also look like 01-02.jpg.
    Why? Can you help me?

    Thanks.

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  • #29456

    supporter
    Moderator

    Hi.

    Have you follow the step that i shown? I’ve tried to access to you dashboard but failed. Could you please re-provide us your login details in private reply. I will make a screen record to show you how.

    Thanks.

  • #29514

    supporter
    Moderator

    Hi.

    Please double check the login details. I can not access.

    Thanks.

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  • #29538

    Betty Designer
    Participant
    This reply has been marked as private.
  • #29613

    supporter
    Moderator

    Hi.

    I still can make the custom text in any product i do.

    Did you follow my tutorial?

    http://aeempire46.firstcomdemolinks.com/wordpress/shop/uncategorized/tesing/

    Thanks.

    • This reply was modified 2 months, 2 weeks ago by  supporter.
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  • #29624

    Betty Designer
    Participant

    Hi.

    I done it.

    Thanks.

  • #29625

    Betty Designer
    Participant

    Hi.

    How can I change the text area box size?

    Thanks.

  • #29684

    supporter
    Moderator

    Hi.

    Please try to add this code to custom css:

    .main-container .page-content .input-text, .main-container .page-content input[type='text'], .main-container .page-content .form-row .input-text{
    
    height:[your-size]px;
    
    }

    Thanks.

  • #29709

    Betty Designer
    Participant

    Hi.

    I try to add the code already but it’s also nothing change.
    If I have something wrong? Tell me, Please.

    Thanks.

  • #29734

    supporter
    Moderator

    Hi.

    I added the code and it work.

    Please couble check it.

    Thanks.

  • #29747

    Betty Designer
    Participant

    Hi.

    I check it already but I try to change the height then it’s also nothing to change.

    Thanks.

  • #29748

    Betty Designer
    Participant

    Hi.

    The product page text area size done already but my contact form & another form also changed.
    I don’t want to change the forms text area size.
    Help me, please.

    Thanks.

  • #29775
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    I can’t open the front page. Please send me the password.

    Best regards

  • #29801

    Betty Designer
    Participant
    This reply has been marked as private.
  • #29819

    supporter
    Moderator

    Hi.

    I changed the code. Please double check it.

    Thanks.

  • #29828

    Betty Designer
    Participant

    Hi.

    I check it but the another form also like this. (1-01.jpg)

    Thanks.

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  • #29832

    supporter
    Moderator

    Hi.

    Could you please send me the link of that form. Also please double check that you already Hard-refresh your browser.

    Thanks.

  • #29833

    supporter
    Moderator

    Hi.

    I found it.

    Make sure that you hard refresh your browser.

    Thanks.

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  • #29839

    Betty Designer
    Participant

    Hi.

    I check it’s ok but some function cannot work already. (like this 1-01.jpg page tabs functions)
    Please check.

    Thanks.

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  • #29860

    supporter
    Moderator

    Hi.

    I just add the CSS code so can not make your function broke. What function not working? Sorry this not my website so i can not know which function for what…

    Thanks

  • #29882

    Betty Designer
    Participant

    Hi.

    This function can’t work. (1-01.jpg and 1-02.jpg)

    Thanks.

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  • #29924

    supporter
    Moderator

    Hi.

    Sorry  to make this things delay, but please link me that page, or where you setup that function. What kind of plugin you use for that function. If that a link,  did you make it correct?

    Thanks.

  • #29939

    Betty Designer
    Participant

    Hi.

    That’s not a link, that’s a Visual Composer function, it’s a tab.

    The wrong function edit URL: http://aeempire46.firstcomdemolinks.com/wordpress/contacts/
    The second wrong function edit URL: http://aeempire46.firstcomdemolinks.com/wordpress/customization/

    You can see it’s correct when I edit it. When I click the page preview, the function can’t be work.
    I send you the login detail and the preview password before.

    Thanks.

  • #29963

    supporter
    Moderator

    Hi.

    OK so that is a function in Visual Composer, it mean your page setup problem. We just support if you have issues with the theme, we can not fix the problem with the third party plugin. That the Rule of Envato, sorry we can not help for this.

    Thanks.

  • #29982

    Betty Designer
    Participant

    Hi.

    It’s ok, I will ask the Visual Composer supporter.
    I need add-on some function like 1.01.jpg.
    Can you help me?

    Thanks.

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  • #29985

    Betty Designer
    Participant

    Hi.

    Can you tell me how can find my Visual Composer license?
    It’s include in Theme already, right?

    Thanks.

  • #30011
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    The license for Visual Composer is not included in theme.

    I can help you to make product categories with collapse style like your image.

    Please tell me when I can do it on your website.

    Best regards

  • #30015

    Betty Designer
    Participant

    Hi.

    You can do it on my website already.
    Tell me when you done.

    Thanks.

  • #30017
    Kevin Sobo
    Kevin Sobo
    Keymaster

    I need FTP information to edit .js and .css files.

    Please send me here.

  • #30023

    Betty Designer
    Participant
    This reply has been marked as private.
  • #30028
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    I done on your website.

    http://aeempire46.firstcomdemolinks.com/wordpress/products/

    Best regards

  • #30036

    Betty Designer
    Participant

    Hi.

    I try to do somethings for the subcategories but it’s failed. (1-01.jpg)
    Can you tell me why? Please.

    Thanks.

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  • #30038

    Betty Designer
    Participant

    Hi.

    I want change the footer color when mouse icon here. (1-01.jpg)
    How can I do? Tell me.

    Thanks.

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  • #30040

    Betty Designer
    Participant

    Hi.

    I got a issue about the website responsive. (1-01.jpg)
    Can you help me?

    Thanks.

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  • #30071
    Kevin Sobo
    Kevin Sobo
    Keymaster

    When adding custom css, please add !important after css value.

    Please send me URL of page that has issue on mobile.

    Best regards

  • #30097

    Betty Designer
    Participant

    Hi.

    The URL of page that has issue on mobile: (But you need to select a product first.)
    http://aeempire46.firstcomdemolinks.com/wordpress/request-quote/

    Thanks.

  • #30098

    Betty Designer
    Participant

    Hi.

    I try to add !important after css value but it’s also cannot work.
    After that, how about the footer color?

    Thanks.

  • #30145

    Betty Designer
    Participant

    Hi.

    Anyone can help me?
    Please.

    Thanks.

  • #30163

    supporter
    Moderator

    Hi.

    Have you put !important in it?

    It a lots of code in your custom css, could you please show me the code that you added for the footer link hover?

    Thanks.

  • #30175

    Betty Designer
    Participant

    Hi.

    I got 3 issue about the website:

    1. Mobile version issue. (Last post I show you the issue & URL details already)
    2. I want to change the product categories font style code but it’s failed. (Last post I also show you the things I want. I tried to add the code and include !important already but it’s also failed.)
    3. I want to change the footer hover color but I don’t know how to do it. (Last post I ask you already)

    It’s urgent. Help me, please. Thanks.

  • #30195

    supporter
    Moderator

    Hi.

    1. You set the width of your product name to be fixed so that why you have responding issue. I fixed with Custom CSS
    2. I saw that your product category font style already like what you want. Did you hard refresh your browser with Ctrl + F5?
    3. Make sure you put !important in the code, and hard refresh. I changed.

    Thanks.

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  • #30201

    Betty Designer
    Participant

    Hi.

    I got 2 issue about the website now:

    1. Actually, I need the product sidebar sub categories font smaller than categories font. No same size with the categories font. (view 1-01.jpg)
    2. I find some issue about the product sidebar function. When I click a sub category, the page will go to the sub category page but the sidebar will direct close. Why? (View 1-02.jpg)

    Thanks.

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  • #30241

    supporter
    Moderator

    Hi.

    1. I have done for your request.
    2. Please go to Appearance -> Widgets to setup for category side bar.

    Thanks.

     

  • #30272

    Betty Designer
    Participant

    Hi.

    About issue 2, I try to find somethings can setup the function that I want.
    But I cannot find any function like that I want. (1-01.jpg)
    Can you tell me where I can set up it?

    Thanks.

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  • #30295

    supporter
    Moderator

    Hi.

    So it mean this version of Woocommerce they don’t support that function.

    We have noway, sorry.

    Thanks.

  • #30299

    Betty Designer
    Participant

    Hi.

    It’s ok.
    I want another function like the attachment file. (1-01.jpg)
    Can you help me?

    Thanks.

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  • #30332

    supporter
    Moderator

    Hi.

    The easiest way for you is add a button in footer and add extra class to make it float on the right bottom, then add a script for is.

    The script will be like this:

    $("a[href='#bottom']").click(function() { $("html, body").animate({ scrollTop: $(document).height() }, "slow"); return false; });

    Thanks.

  • #30339

    Betty Designer
    Participant

    Hi.

    I don’t want add the thing in footer because I want see the button in anytime no just only in footer.

    Another issue:
    I try to backup website but it’s failed. (Use duplicator) Why?

    Thanks.

  • #30340

    Betty Designer
    Participant
    This reply has been marked as private.
  • #30364

    supporter
    Moderator

    Hi.

    You did not understand what i mean.

    I added a button on footer, and made it scroll slowly down, please edit the script in footer to make it work.

    Thanks.

    • This reply was modified 1 month, 1 week ago by  supporter.
  • #30408

    Betty Designer
    Participant

    Hi.

    I saw the button and it can be work yesterday.
    But the button missing today.
    Can you help me check it?

    Thanks.

  • #30410

    Betty Designer
    Participant

    Hi.

    Totally, I got 3 issue:
    1. I try to backup website file but it’s failed. (view 1-01.jpg)
    2. I don’t want the page link. (view 2-01.jpg)
    3. I need the button to scroll slowly down but it’s missing.

    Thanks.

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  • #30459

    supporter
    Moderator

    Hi.

    I’ve tried to access to your website but fail. Is there any issues with your server?

    Thanks.

    • This reply was modified 1 month, 1 week ago by  supporter.
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  • #30481

    Betty Designer
    Participant
    This reply has been marked as private.
  • #30497

    supporter
    Moderator

    Hi.

    It not correct.

    Please double check.

    Thanks.

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  • #30546

    Betty Designer
    Participant
    This reply has been marked as private.
  • #30569

    Betty Designer
    Participant

    Hi.

    Someone here?
    Help me, please.

    Thanks.

  • #30570

    Betty Designer
    Participant

    Hi.

    Totally, I got 4 issue:
    1. I try to backup website file but it’s failed. (last time I show you)
    2. I don’t want the page link. (last time I show you)
    3. I need the button to scroll slowly down but it’s missing.
    4. I don’t need mobile version and another version just only desktop view version. How to do it?

    Thanks.

  • #30595

    Betty Designer
    Participant

    Hi.

    I need help, please.

    Thanks.

  • #30625

    Betty Designer
    Participant

    Hi.

    I need help.

    Thanks.

  • #30666

    supporter
    Moderator

    Hi.

    Please don’t make continuous question, it pull your topic to the top.

    Sorry for the delay and so on, but i still can not access. Could you please make sure that the account your gave us not expired after 2 or 3 days.

    Thanks.

    • This reply was modified 3 weeks, 5 days ago by  supporter.
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  • #30707

    Betty Designer
    Participant

    Hi.

    I check it already. It can be access now.

    Thanks.

  • #30737

    supporter
    Moderator

    Hi.

    I’m really sorry, but the account you gave me not full access. Could you please double check.

    Thanks.

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  • #30744

    Betty Designer
    Participant

    Hi.

    I change the account to admin already.
    When you can done it?
    Tell me, please.

    Thanks.

  • #30784

    supporter
    Moderator

    Hi.

    I be able to access to your dashboard.

    1. The backup of the site being failed could because of max_execution_time. Make sure that your max_execution_time 200. Also double check it the plugin that you use.
    2. Please go to Woocommcer setting to setup your account page. It direction being default by woocommerce.
    3. Have you copy the code that i added before to this site?

    Thanks.

  • #30810

    Betty Designer
    Participant

    Hi.

    1. I solved the issue already.
    2. I check the Woocommcer setting and setup my account page but it’s also same. (Just home page only)
    3. Last time I backup it and install it already but maybe something will missing.
    4. I don’t need mobile version and another version just only desktop view version. How to do it?

    Thanks.

  • #30848

    supporter
    Moderator

    Hi.

    I reply you this topic but something problem, it not displayed.

    1. Ok for your first issues.
    2. It belong to the Woocommerce. I will ask our coder if they can have some code to redirect it.
    3. Have you add the bottom to the footer then add Script and css for it like i did?
    4. The theme base on Bootstrap so it responding for all Devices. It not so easy to make it view like destop only. I mean if you don’t need it in other version, it alright because you won’t see the view from other version with your desktop.

    Thanks.

  • #30906

    Betty Designer
    Participant

    Hi.

    1. —
    2. When you can reply me for that issue? Tell me, please.
    3. I add a button into the footer but I don’t know what’s the extra class name I need to add? Where’re I need to put the script?
    4. The issue no need to solved it. Thanks.
    5. Last time I saw the Ess.Grid things into past projects page but I don’t know why it’s missing now. (View 1-01.jpg)

    Thanks.

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  • #30953

    supporter
    Moderator

    Hi.

    1. It not a issues, it a function of the css. Bootstrap they include view of almost device, but if you use your web for your desktop only, just don’t open it in other device. If your customer use the phone to visit your website, it will display in mobile view. It really hard to remove other view version ’cause you need to remove boostrap css. It make the theme mess.
    2. I did not see you add any button, please add it on footer the extra class will be scrolldown

    Thanks.

  • #30959

    Betty Designer
    Participant

    Hi.

    1. –
    2. When you can reply me for that issue? Tell me, please. Last time you tell me, you will ask your coder.
    3. I add the button and the extra class in the footer already. So, how about the script? Where to put it?
    4. It’s ok. No need to remove anythings.
    5. Last time I saw the Ess.Grid things into past projects page but I don’t know why it’s missing now. (View last post 1-01.jpg)
    6. After I submit the signup form in home page, then it will direct run to BLOG page. I don’t want it, I just want stay on the home page. (View 2-01.jpg)
    7. I don’t want BLOG layout. Can you remove it?

    Please help me, it’s urgent.
    Thanks.

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  • #30986

    supporter
    Moderator

    Hi.

    1. Sorry i got no answer from coder for this.
    2. You can add it in theme.js I send you the code on the previous reply.
      Double check it here http://roadthemes.com/forums/topic/product-add-ons-plugin-some-product-cannot-use/#post-30332
    3. Make sure you have all the plugin up to date special Redux Framework, Visual Composer, Woocommerce and Mega Menu.
    4. That was No.2
    5. You can add custom css to remove the play out, or you can go to Appearance -> Widgets to relayout the Blog widget.

    Thanks.

  • #31008

    Betty Designer
    Participant

    Hi.

    *1. After I submit the signup form in home page, then it will direct run to BLOG page. I don’t want it, I just want stay on the home page. (View last post 2-01.jpg)
    2. Where I can find the theme.js file? Tell me, please.
    3. I’m very sure I have update the all plugin (Redux Framework, Visual Composer, Woocommerce and Mega Menu) but it’s also same. The page also no any product show.
    4. –
    5. I need remove all the blog layout but I’m not sure which it’s. Can you help me remove it?

    It’s urgent. Please reply me, thanks.

  • #31037

    supporter
    Moderator

    Hi.

    1. At first i though the signup form was Woocommerce Registry form, but if it not, we can not fix the issues of three party plugin, that the Evento policy. If you have issues with the plugin, please contact to the plugin creator.
    2. You can find theme.js in your theme folder. js/theme.js
    3. Double check that you make the setting correct for the Ess.Grid. Sometimes it conflict with Visual composer.
    4. Sorry i still can not understand what is remove all blog layout. Could you please explain by an images that which part of the page that you want to remove.

    Thanks.

  • #31046

    Betty Designer
    Participant

    Hi.

    1. The signup form from MailChimp. Actually, I ask them first but they say that’s not about MailChimp, it’s about the theme.
    2. Why the scroll down icon look like different with another one?
    3. I sure I check the setting correct already. Last time, I also can saw the things.
    4. –
    5. I want remove the things like the images. (View all the attachments file) I just want it show by the past project page.(View issue no.3)

    Thanks.

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