Responsive mobile version still doesn´t work

Home Forums WordPress Themes Responsive mobile version still doesn´t work

This topic contains 9 replies, has 2 voices, and was last updated by  supporter 4 months, 1 week ago.

Website URL: http://dosdos.es/
Theme: Wenro - Multipurpose WooCommerce WordPress Theme
Purchase Code: Supplied
Support date: 2018-01-1635 days

  • Author
    Posts
  • #32366

    sanorve
    Participant

    Hi! I contact you again since I didn´t get any response from your colleague Kevin Sobo. I sent to him the url and account to check since it still doesn´t work, but i didn´t get any reply and i´ve been waiting for more than 5 days. Please this is urgent, I already paid again for support and my client cannot launch the website because the mobile version is not working.

    I need your help to solve this problem.

    Looking forward to hearing from you soon.

    Best,

    Sandra

  • #32381

    supporter
    Moderator

    Hi.

    It weekends so we took off.

    Could you please re-provide us your login details here in private reply that we can help.

    The login details in the other topic http://roadthemes.com/forums/topic/problems-with-responsive/ without the pass work.

    Thanks.

  • #32390

    sanorve
    Participant
    This reply has been marked as private.
  • #32391

    supporter
    Moderator

    Hi.

    Please follow this topic to update your plugin http://roadthemes.com/forums/topic/wordpress-4-5-upgrade/

    You did not setup the header, please import the header template by go to Visual Composer -> Templatera after that go to Theme Option -> Header to set the header.

    Thanks.

  • #32406

    sanorve
    Participant
    This reply has been marked as private.
  • #32413

    supporter
    Moderator

    Hi.

    I upload the templates and remove all the triple templates to trash. Your website look good now.

    Please double check it.

    Thanks.

  • #32414

    supporter
    Moderator

    Hi.

    Also please keep your website plugin update.

    Follow this topic to update your plugin http://roadthemes.com/forums/topic/wordpress-4-5-upgrade/

    Thanks.

  • #32437

    sanorve
    Participant
    This reply has been marked as private.
  • #32438

    sanorve
    Participant
    This reply has been marked as private.
  • #32457

    supporter
    Moderator

    Hi.

    Sorry for the late reply. The 404 issues may because of the permalink. Please go to Setting -> Permalink to re-setup the permalink.

    For the Debit/card payment, have you make the setting correct? Public key, Private key, merchant ID, etc. Please double check it.

    Thanks.

You must be logged in to reply to this topic.

Browser our premium, beautiful WooCommerce WordPress themes for your online store