Theme is Not installing – wordpress error

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This topic contains 3 replies, has 2 voices, and was last updated by  Nic 2 months ago.

Website URL: www.brilliantframes.com.au
Theme: Presiden - Multi Kinds Store Responsive WordPress Theme
Purchase Code: Supplied
Support date: 2018-04-05116 days

  • Author
    Posts
  • #33485

    Liz M
    Participant

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     HI

    I have just purchased your theme Support for Presiden – Multi Kinds Store Responsive WordPress Theme via Envato Market
    I have downloaded the zip files .  But everytime I try to install it on my WordPress site it just says error

    Can you please offer any assistance?
    Should I be installing the entire zip folder or should I unzip and install smaller components?

    Thanks

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    • This topic was modified 2 months ago by  Liz M.
  • #33492

    Nic
    Keymaster

    Hi,

    You can go to documentation/index.html, and follow our document.

    Thanks

  • #33507

    Liz M
    Participant

    Yep I have followed all that but still can’t install the Theme

    It says error

  • #33509

    Nic
    Keymaster

    Can you give ftp info + wp login details that i can check

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