Updating Theme + Plugins Update

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This topic contains 5 replies, has 2 voices, and was last updated by  supporter 1 week ago.

Website URL: http://www.drorganic.co.za/
Theme: Organica - Organic, Beauty, Natural Cosmetics, Food, Farn and Eco WordPress Theme
Purchase Code: Supplied
Support date: 2017-11-01158 days

  • Author
    Posts
  • #30830

    Brendon Behnke
    Participant

    We seem to be having an issue with the theme that was purchased.

    Once logged in, it tells us the following plugins have updates:

    • WPBakery Visual Composer
    • Slider Revolution

    When we try and update them we are asked to purchase them…¬†we assumed it included these updates.

    Can you please advise?

    also can you advise how we download and upload to the latest code base without overwriting our current changes and customization?

    TIA

  • #30847

    Brendon Behnke
    Participant

    Please can we get some feedback on this?

  • #30888

    supporter
    Moderator

    Hi.

    Could you please provide us your login details in private reply that we can help.

    Thanks.

  • #30919

    Brendon Behnke
    Participant
    This reply has been marked as private.
  • #30950

    Brendon Behnke
    Participant
    This reply has been marked as private.
  • #30983

    supporter
    Moderator

    Hi.

    Sorry that you make the continuous question so your topic being pull to the top.

    Could you  please re more 2 step authority.

    Thanks.

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