WooCommerce orders does not show up in the dashboard

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This topic contains 3 replies, has 3 voices, and was last updated by Kevin Sobo Kevin Sobo 2 months, 2 weeks ago.

Website URL: https://bigdeals.africa/
Theme: SOZO - Full Screen Mega Shop Theme
Purchase Code: Supplied
Support date: 2018-10-2595 days

  • Author
    Posts
  • #36601

    Dorette Grobler
    Participant

    <p dir=”auto”>Good day</p>
    <p dir=”auto”>Hope you are well.</p>
    <p dir=”auto”>I made changes to the following website:
    https://bigdeals.africa/ (client requests)</p>
    <p dir=”auto”>I can see the numbers but I can’t see the details of the products
    All (81) | Pending payment (7) | Processing (24) | On hold (6) | Completed (1) | Cancelled (42) | Refunded (1)</p>
    <p dir=”auto”>Can you inspect the site to see what is wrong.</p>
    <p dir=”auto”>Thanks</p>
    <p dir=”auto”>Dorette</p>

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  • #36614

    David
    Keymaster

    Hi,
    You can provide us FTP and admin account .
    We will check this issue.
    Kind regards,
    RT team

  • #37203

    Dorette Grobler
    Participant

    Good day

    So sorry for the late reply – I never received the mail for this reply.

    The support was renewed – 25 April 2018.

    FTP login: 
    Host: http://www.bigdeals.africa
    User:bigdeqanjx
    Password: Pns5NW3cHHmcXnf6rD8o

    Website login:

    https://bigdeals.africa/wp-login.php

    User: rt_support

    Pass: rt_support_123

    Thanks

  • #37215
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    This bug doesn’t cause our theme. We disabled our theme and run default theme but this error still happen

    Pls, You check it

    Thanks!

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