WXR file, missing/invalid WXR version number

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This topic contains 26 replies, has 2 voices, and was last updated by Kevin Sobo Kevin Sobo 1 month, 2 weeks ago.

Website URL: www.besthairday.co
Theme:
Purchase Code: Please provide correct purchase code

  • Author
    Posts
  • #39464

    bobkelso
    Participant

    When I try to import demo data, I have this error :

    WXR file, missing/invalid WXR version number
    Please help! Thanks

  • #39482
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    You provide for us FTP, Admin account

    We will check it for you

    Kind Regards

    RT Team

  • #39646

    bobkelso
    Participant
    This reply has been marked as private.
  • #39652
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    We checked and see the problem relate to server. Pls, You can check this.

    http://prntscr.com/kxye1a

    Thanks!

  • #39653

    bobkelso
    Participant

    I don’t have this error. I have this when I try :
    <div id=”importWorking”>
    <h2>The importer is working</h2>
    <i>Status:ย <span id=”import-status”>Preparing for add media…</span></i>
    <div id=”importStatus”>0% Complete</div>
    </div>
    Sorry, there has been an error.
    This does not appear to be a WXR file, missing/invalid WXR version number

  • #39654

    bobkelso
    Participant

    Can you please try again? Thanks ๐Ÿ™‚

  • #39662
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    If you turn on debug in file wp_config.php You will see it

    You can check again

    Thanks!

  • #39671

    bobkelso
    Participant

    okay thanks. What’s your recommended solution?
    Thank you for your help ๐Ÿ™‚

    Gabriel

  • #39675
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    You can install it from localhostย  then export database and import it to server

    Kind Regards

    RT Team

  • #39930

    bobkelso
    Participant

    Any other solution I might try? Maybe to configure my live server?
    Thanks

  • #39963
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    Can you provide for us Cpanel account?ย  We will do it for you.

    Thanks!

  • #39995

    bobkelso
    Participant
    This reply has been marked as private.
  • #40049

    bobkelso
    Participant

    Did you manage to do it?

  • #40057
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    we installed template for you. You can check it again

     

    Thanks!

  • #40062

    bobkelso
    Participant

    Thank you ๐Ÿ™‚

  • #40082
    Kevin Sobo
    Kevin Sobo
    Keymaster

    If you happy with our service, please you don’t forget rate our theme 5 stars.
    http://www.plazathemes.com/support/knowledge-base/how-to-rate-and-review-theme-on-themeforest/
    Thank you !

    Regards
    RT Team

  • #40104

    bobkelso
    Participant
    This reply has been marked as private.
  • #40112
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    We can’t login to Admin acc.ย  Can you provide it again ?

    Thanks!

  • #40113

    bobkelso
    Participant

    Oops sorry about that! I created it again, same pwd as before ๐Ÿ™‚

  • #40118
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    Seem the problem at your server . Pls, You try check your server

    Kind Regards

    RT Team

  • #40120

    bobkelso
    Participant

    I have other websites on the same server that are very fast….

  • #40215

    bobkelso
    Participant

    Were you able to find something?

    Same website but with different theme is much faster..

  • #40239
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    We see your website load fast now. You can check again.

    Thanks!

  • #40241

    bobkelso
    Participant

    It is still extremely slow on the first load… Try it in private browser!

    Please help I’m desperate

  • #40244
    Kevin Sobo
    Kevin Sobo
    Keymaster

    On the first load. It need save cache.

    Kind Regards

    RT Team

  • #40245

    bobkelso
    Participant

    Yes, the 2nd load is now good. Can we try to work on the first load please? ๐Ÿ™‚

  • #40255
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    It can’t load fast on the first. Because it need save cache

    Kind Regards

    RT Team

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