Problem to import the demo content of the Portfolio (file ess_grid.json)

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This topic contains 5 replies, has 2 voices, and was last updated by Kevin Sobo Kevin Sobo 2 years, 4 months ago.

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  • Author
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  • #40901

    Diego Garcia
    Participant

    Dear,

    I try to import the demo content of the Portfolio (file ess_grid.json) but when I press “import full demo data” I get the message that “the import has been successful”.
    But when I go to the “overview” these new imported grids (example “Portfolio-4col” are not shown).

    What may be happening? I have tried several times and they do not appear.

     

    Regards

    • This topic was modified 2 years, 4 months ago by  Diego Garcia.
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  • #40905
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,
    Can you provide for us FTP or Cpanel, Dashboard account and Code license ?
    We will check it for you
    Regards
    RT Team

  • #40922

    Diego Garcia
    Participant
    This reply has been marked as private.
  • #40937
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Hi,

    You provide for us Admin account.

    Thanks!

  • #41155

    Diego Garcia
    Participant

    Dear,

    I have already solved the problem.
    I have assigned more memory to my server and more time of execution and I have been able to specify the task.

    Thank you

     

  • #41172
    Kevin Sobo
    Kevin Sobo
    Keymaster

    Ok

    Have a nice weekend!

    Note:   We don’t support here anymore. If you have any problem.  You can contact to email:  [email protected] to be helped

     

    Regards

    RT Team

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